safari 9.0.2 hangs on Apple.com

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Level 4

1,215 points

safari 9.0.2 hangs on Apple.com

Getting very weary of this browser. Trying to get here has meant repeatedly selecting address in the menu bar and hitting enter then watching the blue progress bar stick and all I get is a white page. Sometimes there's a menu list in the top left corner of the content that should be displayed. Success rate varies and sometimes it just doesn't work at all. Seems to be mostly the Apple sites, It's happening on my 2010 Mac Mini as well as 2009 Macbook Pro. Both have had clean install of Mavericks done recently after the fiasco of Yosemite and EL Capitan. Anyone got any ideas?

Posted on Jan 12, 2016 6:49 PM

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Answer 1

Eric Root

Level 10

685,323 points

Jan 13, 2016 1:52 PM in response to Peter Hyde

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies.Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library./Caches/com.apple.Safari/Caches.db and move it to the trash.

Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.

Safari Corruption See post by Linc Davis

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